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2,000 hamsters can't be wrong.

28 April 2007

Holy Bullshit! 

That's Bulldog Broadband for you.

Last week we received an email from them informing us they had received our cancellation request and would disconnect us within days. We had not made such a request and contacted them. Apparently, their system had been hacked and a lot of customers had received the same thing. We should not worry. At the same time, we finally managed to get our bill settled. Perhaps. It's been going on for months. (Do a search on "Bulldog Hell" on Google and you will see we are far from the only ones--in fact, most customers seem to have had some problems with that crappy company)

Two days ago, we were disconnected completely. No phone, no internet. Called the next day, as line was still down after several attempts to reconnect the previous day. Thank god for mobile phones. Anyway, they said a lot of customers had been complaining about the same thing, and that Bulldog was not to blame. We would have to re-order the package and we would be back online within four weeks.

Well, sod that for a game of soldiers--I could finally see our misery ending and threw myself onto the 'Net today (at work, naturally) to find a completely different broadband provider. Hopefully we will be back online within a few weeks, with a better deal and with NO CONTACT WHATSOEVER, EVER AGAIN with Bulldog. When people keep giving them lousy scores? There is a reason for it. Especially now, when other companies give you better deals at a lower cost and with infinitely better customer service.

And now you know why I haven't updated my blog in a while.

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Posted by: Ingaroo / 12:12
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